FAQs
Before you commission your website.
Eight questions to make an informed decision: what you need, what you are buying and what happens afterwards. Answers from pixelTrend, with clear scope and no promises of sales.
View price, scope and termsDo I need a website like this, or am I being sold too much?
Something simpler may be enough, or you may not need a new website. If customers already understand your offer and know how to buy or contact you through your current channels, a website is not compulsory.
At pixelTrend we start with what you need to present, who will read it and how you will keep it current. The current offer is for stable content. Shops, custom booking systems or frequent editing require a different scope and quote before you commit.
How much will I actually end up paying?
There are two scopes: Essential website at 1,500 € and Website with personality at 2,400 €, plus applicable taxes. The first adapts a visual foundation to your identity; the second includes original visual direction and an agreed main interaction. Payment is 50% on acceptance and 50% after preview approval, before launch.
Domain, hosting, licences and paid assets are separate and agreed before acceptance, preferably in your own accounts. Forms, sending services, analytics and integrations are quoted separately if needed. No extra costs are added without agreement.
Stable content, with no editing panel, blog or ongoing maintenance included. Later changes to text, services, prices or images are quoted and approved separately, without a mandatory subscription. If you need frequent editing, we define a different solution and budget before you commit.
View price, scope and termsHow do I find someone competent and reliable?
Look for work you can inspect, understandable explanations and a written proposal. Ask who will do the work, what is included, what is excluded and how reviews work. An impressive animation, a review or a sales promise is not enough to establish competence.
Explore pixelTrend’s portfolio to assess design, structure and interaction. Own projects and conceptual samples are not evidence of client business results. Before acceptance, we specify what I will deliver and how we will review it; I will not ask you to trust sales or experience I cannot substantiate.
Explore pixelTrend’s workWill I control my website and its accounts?
Clarify control before starting: whose name the domain and hosting are in, who administers the accounts and what you receive. The offer provides files or transfer depending on the platform, a service list and a short guide, preferably with external services in client accounts.
Platforms differ in what can be handed over or moved. If changing provider matters, discuss it before choosing a platform so the proposal records the options and limits. Access does not mean an editor: the current offer has no panel for changing text or photographs.
Will you respond after I have paid?
Communication mainly in writing, Monday to Friday, with an agreed response within two working days. Continuous availability is not included.
Thirty calendar days after publication to report and correct faults against the approved scope. New content, features and issues caused by third parties or subsequent changes are excluded. The contract specifies the terms while respecting applicable legal obligations.
Correcting a fault is different from adding content or a new feature. Later changes are quoted and approved separately. Ongoing maintenance and indefinite support are not included.
What if the design is not what I imagined?
We review a visual direction and homepage design before building the remaining pages. Your information, identity and references help make expectations concrete; review is a chance to identify specific differences rather than assume we understood the same thing.
Two consolidated rounds with one reviewer. Each round covers the agreed scope; changing the objective or reopening an approved visual direction requires a scope and cost review. Fixing errors against the agreement does not use a round. Three working days per review are proposed; silence is not approval.
The final preview is approved before launch. I do not promise unlimited revisions or include every change of direction in the same price.
Do I need to have all the copy and structure ready?
You do not need a finished structure or perfect copy. You do need accurate, reviewed information about your business: your offer, audience, contact details, existing identity and materials, and any conditions that need to appear.
Essential website: Organisation and light editing of up to 1,000 supplied words and preparation of up to twelve authorised images. Website with personality: Organisation and light editing of up to 1,500 supplied words and preparation of up to twenty authorised images.
Full copywriting, photography, video and full brand identity are not included. Missing materials are discussed before acceptance, with the required work and cost defined. Facts, testimonials and results are not invented to fill a website.
Will it be worth what I pay?
I cannot guarantee a return on your investment or sales. Assess the website against a specific need: presenting your offer clearly, preserving your business identity and providing a way to get in touch. How people find you, your offer and what happens after an enquiry also matter.
Basic search preparation and a clear contact journey do not guarantee rankings, visits, enquiries or sales. Accessibility certification and a guaranteed performance score are not included.
Before committing, compare scope and total cost with the problem you need to address and your current alternatives. If the objective is unclear, define it before spending. A finished website does not by itself validate a business.
These answers explain the current offer. Your proposal will specify scope, external costs, timing and terms before you accept.
Is there anything you are still unsure about?
Tell me about your business and what you need to address. An enquiry does not commit you to a purchase or reserve a date.
Tell me about your project